FAQ

Our company
works on the
wholea east coast. Professional,
Certified, Trained
Crews with
many years
of experience
to serve you

Frequently Asked Questions

Cleaning Tips

Miles's air duct cleaning

FAQs about air duct cleaning

Keeping entrance rugs clean is an important part of maintaining a healthy indoor environment.

Most facilities require air duct cleaning every three to five years.

When to use a flat vs. string mop.

Drying is an important, but often overlooked, part of the carpet cleaning process.

Upholstery filling loses its ability to bounce back if not plumped up regularly.

Katie:
Is professional carpet cleaning expensive?
Support:
Professional carpet cleaning can be just pennies compared to the cost of replacing it. Call today to get an estimate from one of our professionals.
Jacob:
How long will it take to have my carpets cleaned at my home?
Support:
The amount of time will be contingent on the size of the area needing to be cleaned and processes used – either low moisture, portable extraction, or truck-mount extraction, in terms of efficiencies and time. A highly trained Miles's air vent care technician can help you choose a program that best meets your needs and schedule.
William:
Will carpet cleaning be disruptive to my family?
Support:
The team at Miles's air vent care will work with you to schedule a time convenient for you. Our technician will inform you of estimated dry times needed.
Lucas:
Can I use household carpet cleaners for spot removal?
Support:
We recommend using only Miles's air vent care Clean products. For more information, contact your local Miles's air vent care Clean professional.
Benjamin:
How often do I need to get my carpets professionally cleaned?
Support:
To keep your carpets in your home looking their best, we recommend having your carpets professionally cleaned every 6-12 months depending on traffic. Many carpet manufacturers require professional cleaning to maintain your warranty, so save your cleaning receipts.
Alexander:
When will I be able to walk on my floors after a carpet cleaning?
Support:
Allow drying time of six to eight hours before you walk on your carpet. It is best to wait two days before placing heavy furniture back onto carpet if not using blocks
Matthew:
Will there be an odor?
Support:
Depending on the type of carpet we're cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way Miles's air vent care cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction, ensuring we do not leave any soapy residue behind. This allows for fresh, clean carpets.
David:
Do I need to do anything prior to the technician arriving for my scheduled service?
Support:
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor, such as rugs, plants, toys, pet beds, etc. Pre-vacuum all areas to be cleaned.
Michael:
Do I have to move furniture?
Support:
To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. However, we can place blocks under lighter items such as end tables, coffee tables, dining room chairs, loveseats, chairs and small sofas. Items we clean around instead of moving include beds, armoires, pieces containing china and electronics, exercise equipment and large or heavy sofas.
James:
Are there instructions to follow after my carpets are cleaned?
Support:
Immediately after cleaning, it's best to allow carpets to dry for at least 8 hours before walking on them. Walking on them may flatten the fibers. When walking on them for the next 8 hours, wear white cotton socks. Use air movers if needed to help air circulation as this will speed up the drying time. If a carpet protector such as ScotchgardTM was applied, foot traffic should be minimized for up to 24 hours to let the product cure. Don't move any furniture back in place until carpet is completely dry or Scotchgard carpet protector has cured. Regular maintenance includes vacuuming often and cleaning up spills immediately.
Emma:
How can I remove impressions on my carpets that heavy furniture left behind?
Support:
Our technical experts at Miles's air vent care Clean recommend using a clothes steamer to remove the furniture dents. If you do not have a clothes steamer handy, you can use a kitchen towel and an iron. Place a damp towel over the carpet dent. Heat the iron to a medium heat setting then set the iron on the damp towel. You can use the steam button on the iron periodically. Remove the iron and towel to check the carpet. If it is to your liking, use your fingers to fluff the carpet. If the dent still needs work, place the warm iron on the damp towel and repeat. This process is not suitable for carpets made of olefin fiber.
Elizabeth:
How can I remove impressions on my carpets that heavy furniture left behind?
Support:
Our technical experts at Miles's air vent care Clean recommend using a clothes steamer to remove the furniture dents. If you do not have a clothes steamer handy, you can use a kitchen towel and an iron. Place a damp towel over the carpet dent. Heat the iron to a medium heat setting then set the iron on the damp towel. You can use the steam button on the iron periodically. Remove the iron and towel to check the carpet. If it is to your liking, use your fingers to fluff the carpet. If the dent still needs work, place the warm iron on the damp towel and repeat. This process is not suitable for carpets made of olefin fiber.

Recommended air duct cleaning and inspection schedule

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